Have you been reluctant to shell out cash for Jay Z’s Tidal music streaming service?
Would a personal phone call from Jay Z himself change your mind? What about a call from Jack White…or Beyoncé?
According to Business Insider, Jay Z & other high profile artists have been doing customer service for Tidal by calling subscribers directly and thanking them for their support.
Schlogel said that “he called some of his fans and one of them made the funniest comment. He said ‘This is the best customer service call I’ve ever received!'”
But it isn’t just Jay Z who has been calling Tidal subscribers. Jack White and several other high-profile musicians have also been calling their fans up to talk.
Musicians involved in Tidal are given their own accounts on the site which they can use to monitor who listens to their music, and to see statistics about how their albums are performing. Schlogel says that part of that system is the ability to see contact information of users so that musicians can get in touch with them directly.
We have to admit, that’s pretty cool.