LaVar Ball’s Big Baller Brand apparel company has scored a big ‘F’ rating from the Better Business Bureau.
The organization has received 32 formal complaints and 44 negative customers reviews with zero positive reviews. That’s good enough for the lowest rating possible for the brash basketball dad and his family.
Blair Looney, the CEO of Better Business Bureau of Central California, told TMZ Sports that the organization twice reached out to the company to help with its issues, but said the offers have fallen on deaf ears.
“This is very definiely substandard normal business practices for anybody,” Looney said.
The complaints detailed orders that have been both delayed and incorrectly processed.
“This company does not offer refunds,” read one entry from November. “I purchased 2 items and was told there would be a 1-2 week delay. I have been waiting 6 weeks now, and when I asked why it was taking so long, I was called a ‘small baller’. At this point I believe they have decided to steal my money.”
“The customer service is awful and I believe that they are running nothing but a scam,” read another.
LaVar Ball launched Big Baller Brand last year with plans to score licensing deals with Nike, Under Armour and Adidas. All three companies turned him down.
He went on to create and sell the ZO2 shoes, the signature footwear of oldest son and Lakers rookie Lonzo, starting at $495. His sandals sell for $220. The Melo Ball 1’s — inspired by LaVar’s youngest son and new Lithuania pro LaMelo — go for $395.